The
rapid expansion of digital health systems in Indonesia has raised critical
concerns regarding patient data privacy and institutional compliance with
emerging legal standards. This study explores how healthcare facilities
implement data protection practices within the framework of Indonesia’s
Personal Data Protection Law (Law No. 27/2022). Employing a qualitative
methodology, data were gathered through semi-structured interviews with
healthcare professionals, policymakers, and IT specialists, alongside field
observations and document analysis from selected hospitals and clinics.
Findings indicate that many healthcare personnel lack familiarities with legal
data protection principles and tend to rely primarily on professional ethics.
Patient information is often accessed using shared credentials, with limited
technical safeguards in place. At the policy level, institutions generally lack
standardized guidelines and internal audit mechanisms to ensure compliance.
Regulatory authorities acknowledged the absence of detailed technical
directives and noted inconsistent implementation across facilities.
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